Terms & Conditions

Bisquites sell luxury homemade and hand iced shortbread exclusively on the internet to any one for any occasion.

We at Bisquites will aim to fulfil your order within three full working days. Please note that orders placed after 1pm on a Friday will not be despatched until the following Tuesday. If you require Bisquites urgently, please contact us on 07851935564 and we will do our best to accommodate your requirements. If we are unable to complete your order as stated you will be contacted by email and offered an alternative delivery date.

All Bisquites are sent by Royal Mail recorded delivery, all customers should make sure the recipient will be at the stated address for a signature. We can offer a special delivery service and customers must call to book this service.

Bisquites do not accept any responsibility for any delays in delivery by Royal Mail, this includes industrial action. We also do not accept responsibility for return postage costs, items lost or damaged in transit, it is down to circumstances that are out of our control.

Opening Times 8am – 6pm Monday to Friday. Please note Bisquites will not be produced or despatched over the weekend.

All money transactions are taken using paypal, a safe and secure way to pay.

Due to the uniquness of our Bisquites,and the amount of decoration there are only two items that can have a message hand iced on to them, this is the Balloon and the Birthday Cakes, and these can only take up to eight characters. We reserve the right not to send a message that may contain offensive or inappropriate content.

Due to all our Bisquites being beautifully homemade and hand iced colours, design and sizes may vary, from the photographs displayed on our website, however we assure you of getting a funtastic Bisquite. Please not that as Bisquites are a food product we do not offer refunds.

Regarding larger orders i.e. corporate or weddings we will be very happy to give you a personal quote.

Bisquites Head Office | Ashling | Broughton | PR3 5LJ |
Email | sales@bisquites.co.uk |
Tel. No.| 07851935564